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Welcome

We welcome you to Frome Valley Medical Centre.

We are a large practice with 14,500+ patients situated in Frampton Cotterell, South Gloucestershire. Our aim is to improve the lives and health of our growing community, by ensuring excellent patient care is delievered by a professional, highly motivated and respected health care team.

We hope you can take the time to browse our website where you will discover lots of information about us and the services we provide.

Important Information

Patient Transport

From 1 April 2017, non-emergency patient transport will be provided by E-zec Medical Transport Services.

The patient transport service (PTS) provides planned, non-emergency transport for eligible Bristol, North Somerset and South Gloucestershire patients to and from NHS hospitals and clinics, including outpatient departments, inter-hospital transfers, renal dialysis, oncology centres and your home.

It is only available for eligible patients for medical reasons.

It is not available for trips to primary care services such as GP practices and is not part of the emergency ambulance service.

Patient transport vehicles are staffed by ambulance care assistants (ACAs) who ensure your medical needs are met throughout the journey and during transfer.

Please read the attached documents below for further details, including eligibility and contact information.

E-zec Medical Transport Services

Transport FAQs

E-zec Medical Transport Services Leaflet

Improving Access Pilot

Frome Valley Medical Centre is currently taking part in a pilot scheme where groups of practices are working together to offer more appointments in the evenings and at weekends.  Until the end of September 2017, we are able to offer you GP and nurse appointments at the Concord Medical Centre in Little Stoke, Bristol during some weekday evenings and on Saturdays, in addition to appointments at Frome Valley.

In addition, during February & March 2017, we are also working with West Walk, Courtside and Wellington Road practices in Yate to provide some additional evening appointments for our patient populations.  As part of this initiative, Frome Valley is providing appointments between 6:30 and 8:00pm on either Tuesdays or Wednesdays.

For more information regarding this, please click on the link below:

Improving Access Pilot

Please be aware that any clinician seeing you at one of these other practices will have access to your notes, to allow a full and effective consultation.  However, this does mean that if you have opted out of data sharing, you will not be able to be seen at another practice.

Online Patient Access

Did you know that you can order prescriptions and make appointments online?

Just ask at Reception if you would like to be set up to do this, bringing photo ID (e.g. passport or driving licences) and proof of address from the last 3 months.  The process is quick and easy, allowing you to make repeat prescription requests and appointments even when the surgery is closed.

PFS Leaflet

Please click on the link below for more information:

Online Patient Access Information

 

CQC

Frome Valley Medical Centre was inspected by CQC on Wednesday 29th April 2015 , and its care has been rated as Outstanding. For full report, click on 'See Full Report' below

 

 Ruth Rankine, Deputy Chief Inspector of General Practice for South, said:

"We found that Frome Valley Medical Centre is providing an outstanding service. Its successful outreach work for people in residential homes is of particular note as is its desire to support patients in developing their own skills and confidence to manage their own health"

"The practice continues to drive improvements to services for its patients and the commitment for staff to improve is commendable"

"The team working there led by the registered manager should be extremely proud of the work they do and it is for these reasons we have rated this service Outstanding"


(Site updated 29/03/2017)
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