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Practice Management

Vicky Elliott (f)

Strategic Practice Manager

 

Victoria Beynon (f)

Assistant Practice Manager

Administration

Frome Valley Medical Centre have a big team of administrative staff who cover a wide variety of roles that involve registering new patients, booking transport and arranging referrals, summarising and coding medical records, preparing insurance claims, IT support for the practice, arranging Clinical staff rotas and ordering supplies.

Jane Ferris

Practice Secretary

Angela Wilson

Practice Secretary

Fiona Goodchild

Practice Secretary

Alison Baker

Practice Administrator

Claire Shine

IT Support Officer

Will Spacey

IT Support Administrator

Debbie Williams

Clinical Support Administrator

Kathryn Mills

Clinical Support Administrator

Sharon Rushent

Clinical Support Administrator

Helen Egan

Prescribing Co-ordinator

Georgia Pugh

Apprentice

Reception

As well as our team of clinicians, we have a large team of other staff at Frome Valley Medical Centre.

We have a team of receptionists who have an important role dealing with our patients every day. Led by our Reception Manager, Sheila Guest and our Reception Supervisor, Jane Rumble, the team deal with telephone enquiries and with people at the front desk. The queries are very varied, and aren’t just about booking appointments. In addition to this, the team also process repeat prescriptions; on average 450-500 a day. The reception team are also responsible for scanning incoming post regarding patients onto our computer system for our doctors to view and action.

As well as the more front facing reception role, we also have a large team working behind the scenes completing many other tasks that are required within a busy GP practice.

Sheila Guest

Reception Manager

Jane Rumble

Reception Supervisor

Anne Charles

Receptionist

Carol Hanney

Receptionist

Debbie Green

Receptionist

Jane Stearn

Receptionist

Julie Harris

Receptionist

Karen Bird

Receptionist

Katie Matthews

Receptionist

Loretta Gill

Receptionist

Lydia Cooley

Receptionist

Samantha Sarginson

Receptionist

 
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